NWI Business Solutions and Peoria Production Solutions (PPS) have partnered together to provide a full-service e-commerce solution. Although many companies can cover a few key elements, it’s hard to have the expertise in-house on every step in the e-commerce process. For example, companies may have a strong product offering but lack the experience to create a powerful e-commerce website or they may struggle with fulfillment and logistics capabilities. NWI and PPS together can bring this end-to-end e-commerce platform to companies, so you don’t have to develop it on top of everything else in your business.
Offering a successful e-commerce solution to your customers requires more than just a great product. There are a significant number of details to consider including supply chain, fulfillment, marketing, packaging and follow up customer service….to name a few! And yet, having a well-executed e-commerce offering can significantly help your business drive revenue and expand your potential market. From brand strategy and website development to fulfillment and customer service, every step must be executed with precision to ensure a seamless experience.
By combining NWI’s expertise in marketing and sales strategy on e-commerce together with PPS’s strength in customized kitting and fulfillment solutions, companies can create an e-commerce operation that is efficient, customer-focused and profitable.
A Marketing & E-Commerce Strategy That Converts
A great e-commerce experience begins with a strong marketing presence and an effective digital strategy. Customers are drawn to businesses with messaging that resonates and solves their problems, a seamless online experience, and an easy-to-navigate buying process. Remember, your e-commerce site is also your front door and ‘salesperson’ – all in one.
At NWI Business Solutions, we offer a comprehensive suite of marketing services to help businesses launch and scale their online offerings with confidence:
✅ Marketing strategy, positioning, and messaging to connect with the right buyer
✅ E-commerce website design & development to market and sell effectively
✅ Visual branding – logos, designs, and imagery for maximum impact
✅ Content creation to attract customers, drive conversions through the right materials
✅ Analytics & performance tracking to measure success and inform strategies
We use the NWI Attract-Cultivate-Retain Process™mapped to your business to drive revenue. We help brands first attract customers but also cultivate to convert prospects and drive sales; and then retain those clients for advocacy. Through this process, we help your business to create a cohesive e-commerce strategy that supports short and long-term growth.
E-Commerce Fulfillment That Elevates Your Brand
Once a sale is made, the real test begins in delivering on your brand promise with seamless fulfillment and logistics. Customers expect fast, accurate, and hassle-free delivery. Unfortunately, a poor experience can quickly lead to negative reviews, returns, and lost business. In contrast, positive reviews drive business through referrals and advocacy. By getting the details right, you can expand your business and provide customers with an easy way to do business.
With PPS as a partner, businesses gain a scalable, high-accuracy fulfillment solution that streamlines operations, reduces costs, and enhances customer satisfaction.
Subscription Box Fulfillment
Subscription boxes are a popular e-commerce offering that require precision, quality, and reliable fulfillment to truly scale and deliver. PPS specializes in providing this service with a highly customizable approach. From wellness products to personal care and specialty kits, PPS manages the end-to-end kitting and delivery, ensuring that every subscription box is carefully assembled to meet client specifications. Their expert team maintains high accuracy standards, ensuring that customers receive the right products every time, enhancing satisfaction and brand loyalty. With the ability to offer customized packaging and tailored subscription models, PPS helps businesses create a premium unboxing experience that strengthens long-term customer engagement.
E-Commerce Fulfillment
Customers looking for e-commerce fulfillment need an efficient, responsive fulfillment process to keep up with demand. PPS delivers with a full-service approach. Their expertise in real-time inventory management ensures that stock levels are optimized, reducing delays and improving order accuracy. Whether businesses need scalable solutions for corporate swag, branded merchandise, or promotional items, PPS provides flexible, high-quality fulfillment tailored to their needs.
After the order has shipped, you don’t have to worry about next steps. Returns and exchange management services help improve customer satisfaction by streamlining the process, making it easier for businesses to handle post-purchase interactions while maintaining a positive brand experience. Without expertise in this area, the process can become overwhelming and time-consuming for conscientious businesses looking to provide excellent service. It makes sense to partner with a team who has proven expertise in this area.
Contract Packaging for E-Commerce Success
A key element of e-commerce fulfillment is ensuring that products are properly packaged, labeled, and ready for distribution. PPS excels in delivering customized contract packaging solutions that enhance brand identity and create a premium unboxing experience. Their expertise in retail and e-commerce compliance ensures that packaging meets the requirements of digital platforms, reducing the risk of delays or penalties. PPS also provides bundling and multi-SKU kitting for promotions, subscription boxes, and wholesale distribution, allowing businesses to streamline operations and improve efficiency. With a commitment to sustainable packaging options, PPS helps brands meet consumer expectations while reducing environmental impact. By integrating contract packaging into its fulfillment services, PPS ensures that every product arrives in perfect condition, aligned with branding, and optimized for cost-effective shipping.
Medical and Specialty Fulfillment
For healthcare providers and specialty industries, fulfillment goes beyond shipping—it requires accuracy, compliance, and reliability to meet critical needs. PPS specializes in kitting across industries such as fulfilling medical supply kits designed for healthcare professionals, ensuring that essential items are assembled and delivered with precision; or the food and beverage industry for packaging needs. PPS’s customized solutions support a variety of medical needs, such as patient care kits, CPAP supplies, and diagnostic tools, all tailored to industry standards. With precise inventory tracking, PPS helps maintain an uninterrupted supply chain, allowing healthcare providers to focus on patient care without worrying about logistics or stock shortages.
An Agile Approach to Growth & Scalability
With a central Midwest location, PPS provides an ideal logistics footprint that helps businesses reduce delivery times and improve cost efficiency while ensuring seamless distribution. Their scalable fulfillment operations, backed by a trusted, experienced team, allow brands to efficiently manage inventory and meet fluctuating demand without adding operational burden. By pairing this operational strength with NWI’s strategic marketing expertise, businesses can streamline and scale their e-commerce operations with confidence, eliminating common growth challenges.
Let’s Build Your E-Commerce Success Story
A winning e-commerce strategy is more than just a website or a great product. Success comes from executing every stage flawlessly, from marketing and sales to packaging and fulfillment.
With NWI Business Solutions and Peoria Production Solutions, companies gain a turnkey e-commerce framework that ensures customers receive a smooth experience from first click to final delivery.
Ready to launch or optimize your e-commerce business?
Contact us today to learn how we can help you streamline, scale, and succeed with your business in the digital marketplace.
I invite you to schedule a call so we can help get your business set up for success: norine@nwibusinesssolutions.com.
This article is authored by Norine Wiebmer, president and CEO of NWI Business Solutions, where she helps companies grow by fostering strong relationships and leveraging strategic sales and marketing strategies.
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